Course Content
4 Topics
Sample Lesson
Module 2: Sales Fundamentals
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3 Topics
1. What is a Sales Funnel & How Does It Work?
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2. Difference Between Selling & Advising
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3. The Psychology of Sales: What Makes People Buy?
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Module 3: Cold Calling Mastery
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5 Topics
1. What is Cold Calling? Basics & Best Practices
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2. How to Prepare for a Cold Call (Checklist & Examples)
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3. Opening a Sales Call: Hooks & Attention-Grabbing Techniques
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4. Handling Objections in Cold Calls (Common Scenarios & Responses)
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5. Closing the Call: How to Secure a Follow-Up or a Sale
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Module 4: Sales Communication & Persuasion Techniques
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4 Topics
1. How to Build Trust with Customers (Even Over the Phone)
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2. Active Listening & Asking the Right Questions
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3. Using Emotional Triggers in Sales
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4. The Power of Storytelling in Sales
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Module 5: Handling Rejections & Objections
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4 Topics
1. Common Sales Objections & How to Overcome Them
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2. The Art of Turning “No” into “Yes”
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3. Dealing with Difficult or Rude Customers
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4. Staying Motivated After Rejection
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Module 6: Advanced Sales Strategies
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4 Topics
1.How to Sell to Different Customer Types (Personality-Based Selling)
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2. How to Upsell & Cross-Sell Effectively
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3.Selling High-Ticket Items vs. Low-Cost Products
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4.Creating Urgency Without Being Pushy
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Module 7: Real-Life Sales Scenarios & Role-Playing Exercises
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3 Topics
1. Customer: “I don’t have time for this.” – How to Respond
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2. Customer: “I’m not interested.” – Turning It Around
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3. Live Role-Playing: Selling a Website for Cost Savings and Increased Revenue (Cold Call)
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Module 8: CRM & Sales Tools
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Module 9: Sales Performance & Growth
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3 Topics
1. How to Set & Achieve Sales Targets
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2. Measuring & Improving Sales Conversion Rates
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3. How to Keep Learning & Growing in Sales
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Module 10: Old School Selling vs. Consultative Selling (Modern Sales)
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6 Topics
1. What is Old School Selling? Key Characteristics & Techniques
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2. What is Consultative Selling? How is it Different?
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3. The Shift from Product-Focused to Customer-Centric Sales
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4. How Consultative Selling Builds Long-Term Relationships
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5. Pros and Cons of Both Approaches: Old School vs. Consultative Selling
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6. How to Adapt Your Sales Approach to Modern Techniques
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